Important Information
Policies
To help make your stay at Best Western Pine Tree Motel in Chino as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, guest-friendly policies for peace of mind.
Check-In / Check-Out
- Check-in: From 4:00 PM
- Check-out: By 11:00 AM
Photo ID and valid credit card required at check-in.
Minimum Age
Primary guest must be 18 years or older.
Payment & Deposit
Visa, MasterCard, American Express, and Discover accepted. Some rates may require advance deposit.
Smoking Policy
100% non-smoking property; designated outdoor areas only.
Pet Policy
Pets not allowed; service animals welcome.
Cancellation Policy
Cancellations accepted free of charge until 4:00 PM the day before arrival (may vary by rate).
Quiet Hours
Observed nightly from 10:00 PM – 7:00 AM.